As developers, we work with real estate agents every day. The Polakoff Team is best. Keen went above and beyond during dozens of showings (both virtually and in-person), negotiated on multiple properties and his inspections were thorough and closing strategy wins deals. He made us feel like we were his only clients and he worked tirelessly to exceed our expectations. He educated us with market knowledge and our investment has increased by 35 percent in 5 months. He is kind, sincere, and honest, and our number-one go-to for future projects! Both Keen and Kim are contract experts and always had our best interests in mind. Patrick and Lisa nailed the details and we are excited to be working with them again! Absolute best in class!
We can't say enough good things about Keen and Kim. Keen spent loads of time with us simply listening, and understanding our needs, our likes/dislikes, our budget, and so forth. He knew our hearts really well before we ever started looking for properties. That was so important to this process! He guided our thinking, helped keep us focused, and gave us informed options so that we could make an educated choice that best fit our dreams of living on the beach. They have tremendous experience and insight into the area, its growth potential, and investment opportunities. In working with Keen, we discovered how much he enjoys going the extra mile to make sure you learn and know things about properties and ownership. He's truly a fountain of knowledge! To anyone thinking about properties along the Emerald Coast, don't start your search without meeting Keen & Kim and allowing them to help naviga…
We can't say enough good things about Keen and Kim. Keen spent loads of time with us simply listening, and understanding our needs, our likes/dislikes, our budget, and so forth. He knew our hearts really well before we ever started looking for properties. That was so important to this process! He guided our thinking, helped keep us focused, and gave us informed options so that we could make an educated choice that best fit our dreams of living on the beach. They have tremendous experience and insight into the area, its growth potential, and investment opportunities. In working with Keen, we discovered how much he enjoys going the extra mile to make sure you learn and know things about properties and ownership. He's truly a fountain of knowledge! To anyone thinking about properties along the Emerald Coast, don't start your search without meeting Keen & Kim and allowing them to help navigate your journey. They're both so passionate about what they do and the clients they serve. They're such down-to-earth people. We just enjoy hanging out with them! Thank you both so much and looking forward to hanging out again very soon.
Kim & Keen Polakoff and their team exceeded all expectations in assisting us in the purchase of our vacation home. Kim listened to our wants and needs in our quest to purchase a home and diligently worked to provide information prior to us arriving in Santa Rosa Beach. We were there a short time to tour many homes and she and her assistant, Mollie were extremely organized, which made showings run very smoothly. The team continued to listen, learn, and were very patient with us as we made a decision to purchase. They spent countless hours insuring that the closing would be a success, providing all information we requested as well as information we hadn’t thought of. Kim and Keen were kind enough to video and provided a little elbow grease to the property for us, as well as take care of the walk-through for which we could not attend. This amazing Sotheby’s team provided vendors, recommenda…
Kim & Keen Polakoff and their team exceeded all expectations in assisting us in the purchase of our vacation home. Kim listened to our wants and needs in our quest to purchase a home and diligently worked to provide information prior to us arriving in Santa Rosa Beach. We were there a short time to tour many homes and she and her assistant, Mollie were extremely organized, which made showings run very smoothly. The team continued to listen, learn, and were very patient with us as we made a decision to purchase. They spent countless hours insuring that the closing would be a success, providing all information we requested as well as information we hadn’t thought of. Kim and Keen were kind enough to video and provided a little elbow grease to the property for us, as well as take care of the walk-through for which we could not attend. This amazing Sotheby’s team provided vendors, recommendations, and contact information in order to make the transition into our new home effortless. It was a pleasure to work with such a professional group and we highly recommend Sotheby’s with Kim & Keen Polakoff.
Kim and her team are amazing. At a time such as the present when quality customer service is difficult to find, Kim and her team shine brightly! I can’t praise them enough for their excellent customer-focused attentiveness, responsiveness, patience, and guidance. An icing on the cake is Kim’s industry knowledge. I trusted her wholeheartedly in the entire real estate transaction. From the research and review phase to the closing signatures, everything ran smoothly. We couldn’t be happier with our experience. We will definitely work with her again if we have the opportunity to purchase another property in the area.